Casino / Sports
3sbd collects only the information needed to run your account, process payments through Nagad, Upay and Bank Transfer, and keep your details secure. Access to our platform depends on your local law and eligible regions — this policy explains exactly what we hold, why we hold it, and what you can do about it.
When you open an account on 3sbd, we collect the information you provide during registration — your name, contact details and any verification documents we ask for. We also collect transactional records tied to payment activity through Nagad, Upay and Bank Transfer, because those records are necessary to process deposits, handle disputes and maintain accurate account histories. Device and session data — browser type, IP address, pages visited — is collected automatically to keep the platform running and to detect unusual account activity. We do not sell your personal data to marketing companies. We do not share your details with third parties except where required to process a payment through a configured local route, comply with a legal obligation, or respond to a verified fraud report. Payment context chips such as your Nagad wallet reference or Upay transaction ID are stored only as long as needed for reconciliation. This policy applies to your use of 3sbd through any browser or device. It does not cover third-party sites you may reach through links on our pages — those sites have their own policies. Where local law in Bangladesh affects how we hold or share data, those legal requirements take priority over the defaults described here. We review this policy periodically; changes are posted on this page.
This policy is specific to the data 3sbd holds about your account and your activity on our platform. Understanding the boundaries helps you know when to look here and when to check elsewhere — for example, if a third-party payment processor handles a Nagad transfer, their own privacy terms govern that leg of the transaction.
Covers the personal details you submit when opening or updating your 3sbd account — name, contact, verification. Any corrections or deletions to this data are handled directly through us via the support route listed below.
Covers transactional records generated when you move funds using Nagad, Upay or Bank Transfer. We hold these records for reconciliation. The payment processor's own privacy policy governs the data they hold on their side.
Covers session data collected while you browse games, lobby pages or account settings on 3sbd. We use this data to maintain platform performance and identify irregular access patterns — not to build a marketing profile.
Does NOT cover any external site, game studio or payment gateway you reach from a link on our platform. JDB, Joker, Bigtime Gaming and Habanero each hold their own data policies for content delivered through their systems.
You have concrete actions available under this policy, and we want them to be easy to use. Start by logging into your 3sbd account — the account settings page shows the personal details we hold on record for you. If anything is wrong or out of date, you can raise a correction request through our support channel; we will verify your identity before making any change, which protects both you and the integrity of the account. If you want to know what data we hold beyond what the account settings page shows — for example, session logs or historical transaction references tied to Nagad or Upay activity — send that request to us in writing through the contact route in the Support section below. We aim to respond to data queries within a reasonable time, subject to the volume of requests and any legal obligations that affect what we can disclose. Where local law in Bangladesh grants you a specific right around data access or deletion, that right takes precedence and we will follow the applicable process.
Log in and open account settings to see the personal details 3sbd holds. Transaction records tied to Nagad, Upay or Bank Transfer are visible in your payment history tab.
If your name, contact details or verification information needs updating, contact support with the correction and your account reference. We verify identity before applying any change.
For questions about session logs, data retention periods or how a specific piece of information is used, submit a written request through our published support route. We respond subject to legal and operational constraints.
If you believe your data has been handled incorrectly, contact us directly. We will review the concern and respond. Where local Bangladesh law provides a formal complaints route, we will follow that process.
If this policy raises a question you cannot resolve through your account settings, use the contact routes below. We publish only channels that are actually monitored — we do not list a route and then leave it unattended. All privacy-related queries should include your account reference so we can locate your records without delay.
Open the chat widget from any page on 3sbd. State your account reference and that your query is about the privacy policy — the support team will handle it through the same channel.
Send a written data or privacy request to the support email address shown in your account settings. Written requests create a clear record and are suitable for correction or access queries.
The Help Centre on 3sbd contains published policy documents and account guidance. Check there first for common questions about data use, cookies and account settings before submitting a direct request.
We take a straightforward approach to data handling: collect what is necessary, store it only as long as required, and make it accessible to you through your account. Our cookie policy, account security measures and retention schedule are all part of how this privacy policy works in practice — not separate concerns.
We use cookies to keep you logged in, remember language preferences and measure which lobby sections get the most use. You can manage cookie settings through your browser. Disabling cookies may affect how your account session behaves on mobile or desktop.
Account access is protected by password and, where enabled, a second verification step. We log unusual sign-in patterns and may temporarily restrict access if suspicious activity is detected. Notify support immediately if you did not initiate a login.
We keep account and transaction records for as long as the account is active and for a period after closure as required by applicable law. Payment references tied to Nagad, Upay or Bank Transfer are retained for reconciliation purposes only, then deleted on schedule.
To request a correction, deletion or data export, use the contact routes in the Support section. We verify your identity before acting on any request that modifies or removes personal data from our records.
These are the questions we hear most often about how 3sbd handles personal data. If your question is not answered here, reach out through the support routes listed above.
We collect the information you enter during registration — name, contact details and any verification documents requested. Once you use a payment method like Nagad or Upay, transactional references are also stored. We collect device and session data automatically to keep the platform running securely.
We share data only where necessary: to process payments through configured routes like Bank Transfer or Nagad, to comply with a legal obligation, or to respond to a verified fraud investigation. We do not sell your personal data to marketing companies or unrelated third parties.
Log in and check the account settings page first — many details can be reviewed there. For corrections that need us to update a record directly, contact support with your account reference and the specific change needed. We verify your identity before making any adjustment.
We retain transaction records tied to Nagad, Upay and Bank Transfer for as long as your account is active and for a further period required by applicable law. After that period, records are deleted on a scheduled basis. You can view recent transaction history in your account at any time.
Yes. Submit a written request through our email support route with your account reference. We will respond subject to any legal constraints on what we can disclose. Where local law in Bangladesh grants a specific access right, we follow that process when handling your request.
Yes, the same policy applies whether you access 3sbd on a mobile browser or desktop. Mobile sessions generate the same session and cookie data. Your rights under this policy — to review, correct or query your data — are the same regardless of device. Access overall depends on your local law and eligible region.