Casino / Sports
These terms set out how 3sbd operates your account, what we expect from you, and what you can expect from us. Access to this platform and its features depends on your local law and the eligible regions we serve — read through before you open an account.
By accessing 3sbd and using any part of this platform — including the lobby, your account wallet, or any payment route — you confirm you have read and accepted these terms in full. These terms apply each time you log in, deposit through Nagad, Upay or Bank Transfer, or interact with any game or feature available on the site. We may revise these terms when operational or legal requirements change. When we do, the updated version becomes effective on the date it is published here. Continued use of your account after that date means you accept the revised terms. If you do not agree with a revision, close your account before the effective date and contact our support team to request confirmation of closure. These terms do not override applicable Bangladesh law or the rules of any eligible region in which we operate. Where local law sets a stricter standard than what is written here, that standard applies. We keep a version record of policy changes — if you need to review a prior version, raise a request through our published support route and we will share what is available.
These terms define the boundary between what 3sbd controls directly and what sits outside our policy scope. Understanding this helps you know where to raise a question and who is responsible for resolving it.
Your 3sbd login, account wallet balance, and deposit or withdrawal instructions carried out through Nagad, Upay or Bank Transfer all fall under these terms. Any dispute about your account balance or access status starts here.
Deposits and withdrawals processed through our configured payment routes are subject to these terms at the point they are submitted. Once a transaction leaves our system to an external payment network, the external provider's own rules apply.
The games, lobby pages, promotional notices and policy documents published on 3sbd are our content and covered by these terms. We do not control game results — those are determined by the game engine at the point of play.
Services not directly operated by us — including payment processors, mobile wallet platforms, or any external site linked from ours — are outside the scope of these terms. Check the relevant provider's own terms for those interactions.
These terms are not one-directional. You have concrete actions available to you whenever you need to review, correct or question something on your account. Your transaction history — including deposits made via Nagad, Upay or Bank Transfer — is accessible from within your signed-in account area. If you see an entry that looks incorrect, you can raise it directly through our support route and request a review. We keep records of completed transactions and will share the relevant detail with you when you ask. You can also request a correction to any personal information held on your account — name, contact details, or registered payment method — by submitting the request through support along with the relevant verification the account shows as required. If you have a question about how a specific term applies to your situation, ask us before acting on an assumption. Raising a question does not forfeit any right under these terms. We aim to respond to account queries through the published support channel; response times depend on volume, and we do not publish an SLA we cannot consistently meet.
Open your account history tab to see a full transaction log. Deposits through Nagad, Upay or Bank Transfer each carry a reference you can quote when raising a support request.
Submit a correction request via the support route available in your account. Include the field you want updated and the correct information — we process corrections in line with our verification procedure.
If a clause is unclear, contact us before making a decision based on your interpretation. We will point you to the relevant section and clarify how it applies to your account type.
You may request closure of your account at any time through the support route. We will confirm the steps, including how any remaining wallet balance is handled before closure is completed.
If you have a question about these terms, your account conduct, or how a transaction is handled under this policy, use the contact routes published on the site. We do not list channels or hours we cannot stand behind, so the options below reflect what is currently active.
Start a chat session from your account page to reach the support team directly. Use this for account-specific questions, transaction disputes or policy clarifications tied to your login.
Send a written query to our support address listed on the contact page. Useful when you need to attach screenshots, transaction references or a formal correction request under these terms.
Browse the published help articles for common policy questions, account steps and transaction guidance. The help centre covers Nagad, Upay and Bank Transfer queries at the category level.
These four areas describe how we manage the obligations that sit behind these terms — not as abstract promises, but as operational practices you can verify through your account and our published support routes.
We hold only the information needed to operate your account — login credentials, payment method references and transaction records. We do not share this with third parties outside of what is required to process a transaction through Nagad, Upay or Bank Transfer.
We use cookies to maintain your login session and remember your account preferences. You can manage cookie settings in your browser. Disabling session cookies may affect how your account loads or retains your wallet state between visits.
Transaction records and account activity logs are retained for as long as required by applicable rules and our operational obligations. If you request access to your records, we provide what is available within the scope of this policy.
If a change to these terms affects how you use your account, you can contact us to ask about the impact before the effective date. We will not force-close an account over a revision without giving you notice through the published support route.
These are the questions we get most often about how our terms work. If your question is not here, reach us through the support route and we will point you to the relevant clause.
Yes. Any deposit or withdrawal submitted through a payment route configured on 3sbd — including Nagad, Upay and Bank Transfer — falls under these terms at the point of submission. Once the transfer moves to the external payment network, that provider's own terms take over.
We publish the revised terms with an effective date. Continuing to use your account after that date means you accept the update. If you do not agree, you can request account closure before the new terms take effect by contacting us through the support route.
Your transaction log is available directly inside your signed-in account area. If you need a formal record — for example, to dispute an entry or support a correction request — contact us through email support with your account reference and we will retrieve the relevant records.
Submit a correction request via live chat or email support. Include the specific field you want changed and any verification your account shows as required. We process corrections in line with the verification procedure described in these terms.
Access depends on your local law and the eligible regions we serve. We do not make a blanket availability claim. Check whether access is permitted under the rules that apply in your location before opening an account or making any transaction.
Raise the query through live chat or email support. Quote the relevant clause and your account reference. We will review the situation against the current terms and respond through the same channel with the outcome of the review.